AliExpress Buying Guide: How to Avoid Bad Sellers
AliExpress is full of great deals, but like any large online marketplace, not every seller is trustworthy. Some inflate prices, ship low-quality products, or simply disappear after taking orders. The good news? You can avoid almost all problems by knowing exactly what to look for before you buy.
This guide will help you identify bad sellers, avoid scams, and shop safely on AliExpress — even as a beginner.
1. Check Seller Rating (Never Ignore This!)
The first thing you should check is the seller’s overall rating.
- Good seller score: 4.5–5.0
- Acceptable seller score: 4.0–4.4
- Bad seller score: below 4.0
Anything below 4.0 should generally be avoided unless the product has exceptional reviews.
Why it matters:
- reflects customer satisfaction
- predicts communication quality
- indicates reliability
High rating = lower risk.
2. Look at Store Age (Older Stores = Safer)
You can see how many years a seller has been active.
- Safe: 2+ years
- Risky: brand-new stores with 0–3 months of history
Sellers with years of activity are far less likely to scam or suddenly disappear.
3. Check Order Volume (Higher = Better)
A reliable product should have:
- 500+ orders minimum
- 1,000+ orders even better
Low order count + new seller = risky.
4. Read Real Customer Reviews (Photos Are Gold!)
Always scroll to the reviews section and look for:
- real-life photos
- comments about quality
- delivery time
- packaging
- accurate description
Avoid products where reviews look:
- repetitive
- copied
- too generic
- overwhelmingly 5-star with no details
These are signs of fake reviews.
5. Check the Product Description Carefully
Bad sellers often copy descriptions from other listings.
Look for:
- detailed specifications
- correct dimensions
- clear material information
- original photos
If the description looks lazy or inconsistent → skip it.
6. Compare Prices With Similar Listings
If the price is way too low compared to similar products, that’s a red flag.
Example:
99% of earbuds cost €10
one seller offers them for €2
❌ That’s almost always a scam or low-quality copy.
7. Check Shipping Options and Delivery Times
Reliable sellers offer:
- local warehouse shipping
- tracking numbers
- reasonable delivery estimates
If shipping takes 60–90 days, or the seller only offers untracked shipping, think twice.
8. Look at Seller’s Return & Refund Policy
Good sellers provide:
- free returns
- clear refund terms
- quick dispute resolution
Bad sellers often have vague or “no returns” policies.
9. Avoid Sellers With Constant Flash Sales on New Products
If a brand-new seller is offering huge “70–90% OFF” deals on day one, it’s usually just to attract quick sales.
Real sellers build credibility over time — not overnight.
10. Use the AliExpress App for Extra Security
The app offers:
- better fraud detection
- easier dispute submission
- real-time order tracking
- exclusive discounts
AliExpress tends to prioritize app users in customer support.
11. Know When to Open a Dispute
Open a dispute if:
- the item never arrived
- the item is damaged
- the product is different from the description
- the seller stops responding
Important:
Always provide clear photos and videos to support your claim.
AliExpress almost always sides with buyers if proof is solid.
12. Look for “Top Brand” or Verified Sellers
Some sellers carry special badges:
- “Top Brand”
- “Recommended Seller”
- “AliExpress Choice”
These are safer and usually offer better customer service.
💬 Final Thoughts
AliExpress is an amazing platform for finding deals — as long as you avoid bad sellers. By following this guide, you’ll dramatically reduce your risk and enjoy a smooth, worry-free shopping experience.
Remember the golden rule: If something feels off, just pick another seller — there are always plenty of options.
These simple checks will help you shop confidently and get the best value for your money every time.